Q . Is there any free trial, lite or watermarked edition? A . No, we do not offer any trial versions for our software. Since we prefer to offer fully featured versions of our asset that are tailored to different project sizes and scopes, we also do not offer any Lite editions.
Q . What is the difference between editions? A . The Personal Edition has a per-seat license, meaning every developer with access to the Unity project (and their employer if applicable) require their own licenses. The Team edition works in every supported rendering pipeline and allows any number of users in a Single or Multi-Entity licensing model.
Q . Is the asset compatible with a specific mobile device / console? A . While we perform extensive testing in all platforms supported by Unity, there is no way we can guarantee 100% compatibility with every single device. Tension maps require Vertex Buffer compatibility, while the main shader should work without issues on all platforms. Q . Is the asset compatible with X third party asset? A . Our asset is not compatible with any other third-party assets out of the box. This includes character creation tools, 3rd party models and other products. Some work is expected on your part to setup materials and to generate additional textures (wrinkle maps) when needed.
Q . Is the asset compatible with X Unity version? A . We officially support stable releases of Unity only (no beta versions are supported), and in the case of Universal RP / HDRP we only guarantee full compatibility with LTS releases (and heavily encourage their use)
Q . I need to use a beta version of Unity because it has a feature I need for the Universal RP / HDRP. Will it work? A . Again, this is not guaranteed. For Universal RP / HDRP development we can only guarantee compatibility with LTS releases and encourage you to use them for developing your project as well.
Q . Is the asset compatible with X Unity feature? A . We only support Unity features marked as stable and that are logically related to our asset. DOTS for example is not supported nor are any 2D / UI packages as they are not logically related to the functions of this asset.Q . What is your refund policy? A . Refunds are handled by Unity based on their own guidelines. We can request Unity a refund if you meet the following conditions: the asset is presenting an error within its normal usage that has not been solved by our support team within a reasonable time or the asset has not been downloaded and less than 14 days have passed since the purchase. For accidental purchases, incorrect charges and any other issues related with the purchase or payment process itself please contact Unity support directly as they are the party performing the sale and the ones that can better assist you with this.